In this section, I share a few of my favorite articles and books. The subjects include strategy, execution, best practices for boards of directors, culture, skill development and management, and customer experience. Let me know what you think!
The BCG article below reminds us how important strategic planning is and how useful, if conducted thoughtfully and executed well.
Four Best Practices for Strategic Planning
High-performing boards create a competitive advantage for the underlying organization. This well-written article shows how to improve board performance.
What Makes for a High-Performing Board?
Culture is a hot topic - and for good reason. This article breaks culture down into manageable components.
Creating the Best Workplace on Earth
Agility is more important now than ever before, as the pace of change intensifies. This article reveals research that shows that companies that combine speed with stability perform better.
Why agility pays
One of the most challenging skills for leaders is knowing when to zoom in and when to zoom out. Read this article to understand the importance of perspective and how and when to adjust it.
Managing Yourself: Zoom In, Zoom Out
This is an article that simplifies a complicated subject - how to become an expert.
How to Be an Expert: Eight Proven Secrets to Superior Skill
Paul Niven’s book, The Balanced Scorecard, provides a helpful overview of the renowned Balanced Scorecard methodology.
Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results, 2nd Edition
Strategy is important, as is execution. The 4 Disciplines of Execution is a very readable book that describes a research-supported methodology for successful strategy execution. It shares numerous examples of companies that have benefited greatly from the methodology.
The 4 Disciplines of Execution: Achieving Your Wildly Important Goals
Customer experience is even more challenging with the flexibility of digital technology. Brian Solis’s book offers fresh perspectives on how to create and manage the customer experience effectively.
X: The Experience When Business Meets Design
Is Your Strategic Plan Collecting Cobwebs?Strategic planning has lost favor in some companies. Sometimes, it is because the strategic plan was developed hastily, without using a thoughtful, disciplined process. And, the end result can wind up on a shelf collecting cobwebs, with the team losing faith in strategic planning itself. Yet, in today’s fast-moving world, companies that do not plan for the future are vulnerable. As renowned professor and author Michael Porter wrote, “Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different.
Strategic Planning For Busy Executives
If your organization is like many, you may recognize the importance of strategic planning, yet struggle to find the time and resources to do it effectively. The day-to-day whirlwind keeps intruding and short-term pressures dominate your day, demanding a “heads down” focus. Still, somewhere in the back of your mind, are fears that you may get blindsided because you have not carved out the time to look ahead thoughtfully.
Is Your Board A Strategic Asset?
In today’s complex and rapidly changing world, boards are under increasing pressure to be effective. A board that is a strategic asset has the critical skills, expertise and dedication to advise the company on a range of relevant subjects, and provides a competitive advantage by contributing proactively to the company’s successful operation and growth.